Your appointments are very important to G spot Hair Design, it is reserved especially for you, we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 72 hours notice for cancellations.
ENFORCED 72 HOUR CANCELLATION POLICY!
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments reminders are set for you to confirm 24 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a Cancellation fee will apply. We will be asking for a credit card to have on file for our lengthy services, Consultations will only be charged if you No Show.
- Less than 72 hour notice will result in a charge equal to 75% of the reserved service amount.
- “NO SHOWS” will be charged 100% of the reserved service amount,after 2 or more No Shows you will be blocked from scheduling online and may try walk in options to receive services.
- Appointments made within the 24 hour period and need to cancel, the client then must cancel within 4 hours of appointment time or will result in a charge equal to 50% of the reserved service amount, or 35.00 Rescheduling Fee.
-In the event of emergency please just reschedule for next availability, and rescheduling fee will only apply. If Ill Please Cancel with as much notice at first time of symptoms, last minute cancellations are subject to Fees.
-Fess will be waived in instances where weather causes Metra or CTA to shut down services.
The cancellation policy allows us the time to inform our Wait Listed guests of any availability, as well as keeping our scheduled filled, thus better serving everyone. G spot Hair Design policies are presented and provided in the best quality and tradition of excellent servicing for our established locations, and future clientele. Thank you for viewing and supporting our policies criteria.
As a courtesy, we will EMAIL and text you to confirm your service appointments prior to your appointment date. Please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments, and the cancellation fee. Please use the system to confirm you’ll be at your appointment time, any late arrivals not confirmed may be canceled after their start time.
CLIENTS RECEIVE DISCOUNTS WHEN SALON CANCELS
G spot Hair Design stands by our policies, we feel that it is only fair that we honor the same policies to our clients, if in any reason the salon has to cancel on a client less than 24 hours of the appointment scheduled; we will honor a 10% discount on your next service. But, if the cancellation is due to situations that are out of our hands such as power outage, unfortunate incidence, etc… that requires the salon to be closed during regular business hours, we would gladly reschedule your appointment. The discount will not apply.